Thursday, July 15, 2010

Awesome Customer Service Experience


While Jimmy and I were on vacation we stopped at a huge outlet mall to do some browsing. They happened to have a Catherine's outlet, so I popped in (I had made some online orders previously, but had never actually been in a store) to check it out. They were having a sale, and I found one top that I had to make mine, but it was slightly too small in the hips. The sales associate told me that she could place an order for the top in one size larger to be shipped to my home at no charge. Yippee!
Jimmy and I got home the next afternoon, and lo and behold, the shirt arrived home less than an hour after we did!
I know Catherine's has a reputation as being a little pricey and catering to an older crowd, but they have some good sales, and sometimes their selection will surprise you. I will occasionally find a really nice piece amongst the "lounge dresses" and embroidered tees.
This is the top I purchased:

Jimmy told me I looked like "a hawt professional" in it. Whatever that means.

Here are a few things that I am really liking from their website right now:

My favorite pair of pj pants is from Catherine's. They are so, so soft!
I would so wear this outfit.
Catherine's is also great for things like slips and pettipants that are difficult to find in larger sizes.
And just to be clear, Catherine's is not affiliated with this blog in any way, I just have had very good experiences with their company and wanted to spread the word.
Have you had any experiences with Catherines? Either good or bad?